The Stranded Report
Britain’s best and worst stations when travel goes wrong
We ranked 50 major British transport hubs by reliability, complaints, facilities, food options and recorded crime.
Data verified July 2026
Highest scoringLondon Liverpool Street
98.6
Lowest scoringMilton Keynes Central
31.4
What the overall score hides
The wait and the journey tell different stories
Leeds jumps from 31st for getting stuck to 4th for being stuck.
Fenchurch Street is reliable, but offers a weaker wait.
The ranking
How does your station compare?
The overall score gives 35% to getting stuck and 65% to being stuck.
| Rank | Station | Within 3 min | Cancelled | Complaints | Crime | Facilities | Food outlets | Score |
|---|
Ranks use unrounded scores. ORR station performance is provisional management information. Select a station name to open its survival plan.
Delay Survival Tool
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Methodology
How the score works
Each station receives a score out of 100. Higher means a more bearable delay.
The cohort covers 50 major British transport hubs selected by a fixed rule, rather than the literal 50 busiest stations. Airport stations use a stay-put plan because there is no realistic walkable escape from the terminals.
Getting stuck, 35%
Punctuality and cancellations (20%) plus operator complaint rates weighted by service share (15%).
Being stuck, 65%
Facilities (25%), food and drink options (25%), and recorded crime per million passengers (15%).
Comparable scoring
The best station on each measure scores 100 and the lowest scores 0 before the weights are applied.
Public sources
Office of Rail and Road, British Transport Police, National Rail, official station retail information and clearly labelled OpenStreetMap fallbacks.
Data verified July 2026
Prices are not used in the score. Venue hours labelled as typical should be checked before visiting.